AI/ML Enterprise Sales Engineers (USA)

Company Summary

At Deepomatic, our mission is to transform the field operations of telecommunications and utilities operators with AI-powered automated quality control. Automating visual tasks at an unprecedented scale, operators and their vendors ensure accuracy and efficiency of the field operations in real-time thanks to Deepomatic. Our product offering includes an image recognition platform that allows users to train, deploy, and run high-performance AI models, a mobile experience that integrates these AIs with the tools used by engineers in the field, and back-office tools to leverage the data generated. 

Job Summary

As a Computer Vision Solution Architect, you will be a key technical leader, guiding projects from conception to completion with Tier 1 and Tier 2 clients to ensure they achieve success and derive maximum value from our solutions. Internally, you’ll collaborate closely with sales, product, customer success, and solution engineering teams. The role is highly cross-functional, at the crossroads of data science, product expertise, industry expertise and technical project management. 

Duties/Responsibilities

• Manage all technical customer facing activity for enterprise telecom & utilities customers: Drive success through close collaboration with the Sales team and Product team, through strong relationship-building, in-depth product knowledge, strategic planning, and flawless execution. 

• Quickly develop proof-of-concepts using Deepomatic’s in-house models as a key step of our sales process.

• Prepare datasets, train neural networks, and evaluate performance metrics.

• Design and implement end-to-end workflows, ensuring maximized production performance.

• Participate in project management initiatives, holding regular customer meetings to address progress and issues.

• Deploy solutions in the cloud, monitor system behaviour, and provide ongoing support.

• Travel to and conduct on-site visits to assess customer needs and ensure technical feasibility.

• Work with technology partners to ensure our solution interacted properly with the rest of our customers’ tool stack.

• Collaborate closely with Product and Engineering teams: Take a proactive role in identifying, prioritizing, and tracking product improvement requests.

Within 1 month, you will:

• Start mastering our platform, gaining hands-on experience with product components and internal tools.

• Dive into all our customer use cases to see how our cutting-edge solutions are transforming their operations and understand the specificities of the telecommunications and utilities industries.

• Complete your onboarding project via our online academy and a 1 week onboarding in our Office in Paris.

Within 3 months, you will:

• Design and deliver your first successful proof-of-concepts for prospective customers.

• Grow confident in your knowledge of our product’s key components.

• Collaborate with cross-functional teams, gaining insights into the sales process and the technical execution of projects by shadowing solution engineers, solution architects and customer success managers during calls and meetings.

Within 6 months, you will:

• Participate in the implementation of a Tier 1, Tier 2 enterprise account, by scoping and delivering a high-impact project.

• Contribute to the development of internal tools or off-the-shelf models to improve productivity in the team.

• Visit customer sites to gain first-hand understanding of how solutions are used in the field.

Within 1 year, you will:

• Oversee the full-scale deployment of industrial-grade image recognition solutions, managing data science and architecture for major clients.

• Be the go-to technical expert for customer success and sales teams, offering guidance on deep learning, dataset management, deployment architecture, and more.

• Mentor new team members, helping grow the solution architect team and contributing to recruitment efforts.

Benefits

Competitive benefits include insurance coverage for employee, spouse, and family at 100% monthly premiums (med/dental/vision/life)

Required Skills/Abilities

• Excellent oral and written communication

• Native or near-native French speaker is a plus

• 3 to 5 years experience with Python usage in data science.

• Experience with machine learning, deep learning and computer vision.

• Experience with data manipulation and visualization.

• Interest in solving real-world problems: you love connecting and tweaking things to solve hard problems.

• Great interpersonal skills and a strong team-oriented mindset.

• Flexibility and willingness to adapt to new challenges and technologies.

• Any experience with telecommunications, utilities and construction is a plus.

• Comfortable addressing operational, business and technical stakeholders, from the field technician to the CEO.

• A passion for business process optimization and problem solving.

Education

• Bachelor degree in engineering, computer science, mathematics or related field 

• Graduate / master’s degree in a similar field is a plus.

• or equivalent experience

Other requirements

• Legally authorized to work in the USA

⭐️ At Deepomatic, we deeply believe that diversity and inclusion drive innovation. We value difference, especially in a sector that is still struggling with the concept. That is why we are committed to building a team with a variety of nationalities, backgrounds, skills, views, and abilities. We are building a work environment in which everyone feels confident to be themselves to get the best out of it.